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FAQ

   
Below are some frequently asked questions we receive and feel they may be helpful in answering some of your questions.  If you do not find your question answered here, please feel free to email us at sales@TheWoodenSignShop.com or
call us toll free at
(888) 255-1946

Q: What is the turn around time for orders?
A:
 
Turn around time is generally within 5 business days after receipt of payment.  The reason for this extra time is so your personalized order can appropriately dry from the coating of Stain (if applicable).  We take great pride in making sure your is handled with care and how you order it.

Q: How Large are the nameplates/deskplates?
A:
 
Our nameplates are approximately 12-14 inches in length.  Single Nameplates are approximately 9-10 inches in length.  Keep in mind, the more letters or characters, the smaller the letter of character will be.  Average size letters for our nameplates and deskplates are approximately one inch in height with the exception of the Single Nameplates. 

Q: What about the Single nameplates?
A: 
Single Nameplates will be larger.  To inquire further, send us an email at sales@thewoodensignshop.com and let us know what single nameplate you want and we will respond with the approximate size of letters.

 
Q:  Can you make a numbers with text such as an address sign? 
A:  We can make numbers, including a "Slash" in a zero if you want that.  We will be happy to work with you!
 
Q:  How do you accept payments? 
A:   We accept Mastercard, Visa, Discover Card, American Express, or bank debits through PayPal (www.PayPal.com). Best of all, you DO NOT need a PayPal account to pay by PayPal!  If you wish to purchase via personal check or money order, we accept those to!  Just send us an email explaining you wish to pay by check and we will give you instructions where to send your check and obtain your order.  We are PayPal verified and have done virtually all our business through PayPal with some personal checks and money orders in the past.
 
Q:  If I want to order more than one wooden sign carving, how much is shipping?
A:  Shipping is always combined and you will only be charged the standard shipping cost of $8.00 within the U.S.  We pay for the extra cost of shipping if you order more than one nameplate.
 
Q.  I have a question that isn't listed here.
A.  All it takes is an email to sales@TheWoodenSignShop.com and we will respond shortly. 


    Thanks for looking at the F.A.Q. page!